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Where to start
Asking friends, relatives, and business associates about moving companies they have used and liked is one of the best ways to find a good moving company. Chances are their recommendations are listed in the Yellow Pages under "Movers." But — just because a moving company has a large ad doesn't necessarily mean the company is reputable, and although most reputable moving companies have Web sites, nearly all of the moving scam victims have found their moving company on the Internet.
If you have never heard of a particular moving company and if you have no references from friends or business associates, be very careful; don't be swayed by a super-low price from an "unknown" firm. There are plenty of quality "name" van lines to choose from. Remember — you're entrusting your moving company with most of your personal possessions and you want to make sure it is someone you can trust. These major van lines often have Web sites through which you can find the names of local representatives (called "agents").
Find at least three moving companies that have offices in your area that have been in business at least 10 years. Think twice before you hire a moving broker, a third-party company that negotiates moving services between the customer and the moving company, instead of an actual moving company. Current consumer protection laws related to the movement of household goods only apply to motor carriers and not to household goods brokers.
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