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Consumer Assistance
MoveRescue® provides numerous consumer advocate and legal services at no cost to callers. Although each unique moving situation determines the exact services that MoveRescue can provide, our assistance may involve any of the following:

  • Patient explanation of the federal consumer protection regulations and their application to each customer’s move;
  • Advice on how to find a reputable mover;
  • Help in understanding the moving process and industry practice;
  • Referrals to attorneys nationwide;
  • In some cases basic legal services can be provided at no cost, both from staff attorneys and local transportation attorneys;
  • Assistance to federal and state agencies in complex recoveries of hostage or abandoned goods; and
  • Possible coordination of a shipment’s rescue at reduced or no cost to the customer in cases of hostage or abandoned goods.
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concerned companies
and organizations: